FAQs

The latest vaccination and testing protocols FAQs for spring 2022 are available here

Mitigation Testing

The first week of mitigation testing, you will only be able to register for one week. After that, you should be able to register for up to two weeks at a time.

You may be exempt from testing requirements by being fully vaccinated (including a booster shot when eligible) and submitting documentation of your vaccination through the COVID-19 vaccine reporting form. Current CDC guidelines advise getting a booster five months after your last Pfizer or Moderna shot, or two months after your J&J shot).

To modify or cancel your appointment, use the VaxVan portal and follow any instructions on your email from your original appointment.

Mitigation testing will last as long as Mecklenburg County’s positivity rate remains above 5% or there continues to be a heightened risk to our campus. Working together, we can help keep positivity rates low, helping reduce the time we have to do mitigation testing.

Testing is available Monday through Friday from 9 a.m. to 6 p.m. each day. You should make every effort to schedule around your classes.

Yes, you may be tested during the workday. Supervisors have received information about working with you for this requirement.

You may either submit an off-campus test or you may submit an exception request for only the week you will be away. The testing form is available on ninernationcares.charlotte.edu/portal

If you will not be on campus this semester, please complete a testing exception form. You will need to upload supporting documentation of your absence from campus (ex: a class schedule that shows all distance learning classes). 

We will accept an antigen test, PCR or other nucleic acid amplification (NAATs) test administered by an established provider. The only exception to this is an antibody test, which we will not accept because it doesn’t look for active viral infection. At-home tests are also not accepted.

No, there is no cost to you for mitigation testing as long as you complete the testing on campus. If you choose to receive a test off campus, you will be responsible for those costs.

Registration is open until the last appointment time each Friday, so you may register anytime until then. However, appointments are available on a first-come, first-serve basis, so there is no guarantee you can get the time or testing location you want if you delay in registering.  

To reinstate your NinerNET credentials, you must schedule and complete an on-campus testing appointment or submit a negative test result via the online portal. Failure to comply may result in further disciplinary action by the University.

Failure to schedule a COVID-19 test will result in the loss of your NinerNET credentials and may result in further disciplinary action by the University.

If you don’t register for an on-campus test or go to your appointment, you will have to submit an off-campus test by 11:59 p.m. that Friday.

Please isolate yourself from others and complete your Niner Health Check to indicate your test results. You will receive additional information once the health check is complete.

You should show up for your appointment early, present your 49er ID card and follow the instructions from the staff on hand. Make sure you go to the test location you signed up for. The administered tests will be nasal swab tests, and should take around 30 minutes to complete. 

If your results come back positive, you will be promptly notified. If your results are negative, you may not be notified.

If you missed your appointment, try to reschedule an available appointment. If none are available, you should seek an off-campus appointment. 
Note:The University will not cover any costs associated with an off-campus appointment.

Your off-campus test needs to be submitted by 11:59 p.m. each Friday. The test needs to have been conducted in the same week of submission. In other words, if you are submitting on Friday, Sept. 3, your test should have been administered between Saturday, Aug. 28, and Friday, Sept. 3.

Anyone who is vaccinated and is eligible for a booster but has not received one must participate in mitigation testing until a booster shot is received. These changes are now in effect for employees and students without a booster vaccine on file.

Re-entry testing was done to ensure we had a safe start to the semester. Mitigation testing is done to ensure we continue to have an as safe as possible environment to work, learn and live. Your cooperation is critical to Niner Nation’s success and is appreciated. 

If your results come back positive, you will be promptly notified. If your results are negative, you may not be notified.

Booster Vaccine

Yes, employees and students who are eligible for a booster shot should receive one for the best protection against COVID-19 and for ongoing exemption to testing requirements. More information is available here
According to the CDC, three COVID-19 vaccines are authorized or approved for use in the United States to prevent COVID-19. Pfizer-BioNTech or Moderna (COVID-19 mRNA vaccines) are preferred. You may get Johnson & Johnson’s Janssen COVID-19 vaccine in some situations. Adults 18 years and older are eligible for a booster vaccine five months after their last Pfizer or Moderna shot and two months after their Johnson & Johnson shot. Teens 12-17 years old may only get a Pfizer-BioNTech COVID-19 booster vaccine.

Yes, to be exempt from ongoing testing requirements, you will need to submit your information through the online portal

Yes, the University holds vaccine and booster shot clinics on campus on Thursdays in partnership with Vax Van. Register for an appointment here.

COVID-19

No, you may not ask this question. You should use the guidelines outlined on this website, taking a more cautious approach if there are any concerns.

Individuals can use incidentreport.uncc.edu to report behavior counterproductive to COVID-19 best practices and other incidents. Inquiries will be evaluated and followed-up with accordingly.

If you think you may have COVID-19, you should contact the Student Health Center or your primary health care provider and explain to them that you do not feel well and you believe you may have coronavirus. You will be directed to the next steps. You should not go to the Student Health Center or your doctor’s office without calling first. You should also complete the daily Niner Health Check so we can make sure you have the support you need. 

If you are an on-campus student who is either being tested for COVID-19 or has been diagnosed positive and are able to return to your permanent residence to quarantine/isolate, you should do so. If you cannot, the University will make arrangements for you to be moved into special housing on campus. The University is prepared to provide food and other support services to students who are in isolation/quarantine on campus.

If you are an off-campus student, you should quarantine/isolate in your local off-campus residence or return to your permanent residence.

In order to share student information, a student must have a valid and updated signed Federal Education Rights and Privacy Act (FERPA) waiver on file. Without a FERPA waiver, the sharing of information is prohibited. Please be aware that certain offices/departments have their own FERPA waiver form that covers certain information housed by that particular office that will require a signed and valid FERPA waiver for that respective office. More information about FERPA is available online.

If a student has not provided written FERPA consent to discuss education records with their parent, faculty can speak to the parent in general terms and assist them by directing them to the appropriate office rather than disclosing any personal information about the particular student. (See FAQ above.)

The CDC defines a close contact for COVID-19, as any individual who was within six feet of an infected person for at least 15 minutes over a 24 hour period starting from two days before illness onset (or, for asymptomatic patients, two days prior to positive specimen collection) until the time the patient is isolated. More information can be found online.

Yes, even with a mask, hugging someone qualifies as close contact if they are within six feet for more than 15 minutes over a 24 hour period.

It could. Contact tracers will determine this through additional interview questions.

Currently, based on directives from the UNC System Office, UNC Charlotte and its program administrators do not require COVID-19 vaccination for any university programs, including study abroad. However, certain study abroad programs may require attendance at host sites or venues that require proof of COVID-19 vaccination or use transportation services to access those sites or venues that require proof of COVID-19 vaccination. In addition, some host countries may require COVID vaccination for entry. If a student does not meet the host site or host country vaccination requirements, they should seek another program on which they are able to participate fully.

Niner Health Check

It depends. Students and employees will receive a daily Niner Health Check via email to assess their symptoms and complete an online survey indicating whether they: 

  • Have any COVID-19 related symptoms, including a fever, coughing, body aches, loss of taste or smell, 
  • Have tested positive for COVID-19, or 
  • Have come in close contact with someone who has tested positive.

All employees, including temporary and part-time employees and adjunct faculty will receive the Niner Health Check. 

Students and employees who have been fully vaccinated (including a booster shot when eligible), submitted the reporting form and received approval will not have to complete the health check. They will continue to receive the daily email, but will not receive completion reminders or be penalized for not completing it.

This daily health check is required of all faculty, staff and students who have not received an exemption by reporting their vaccination. The assessment takes less than a minute to complete, and is critical in ensuring we have accurate data on the health of our community. Anyone who has not reported their vaccination for exemption and is not completing the health check as required will have their NinerNet credentials suspended until the assessment is completed. 

If you accidentally submit an incorrect response to the Niner Health Check, make sure to fill it out correctly the next day. If a University representative contacts you regarding your submission that was incorrect, please notify them of the mistake.

No. There has to be many days (20+) of non-completion and many disregards of reminders before this happens.

No. If you are locked out from sites requiring your NinerNet credentials, you will still be a student. But, you will be unable to access portals such as Canvas, Banner, your UNC Charlotte email account, etc.

You will get a link at either the personal email or text number the University has on file for you, so make sure this info is up to date — just in case.

Employees without an exemption are required to complete the daily screening Monday through Friday and any day on the weekend you may have to be on campus. Teleworking and part-time employees should still complete the daily screening. 

Students without an exemption are required to complete the screening every day, even the days you are not on campus. 

Only weekdays will be factored into completion for the reminders for both employees and students.

As a reminder, those who are fully vaccinated (including a booster shot when eligible)  should complete the reporting form to be exempt from the Niner Health Check.

Individuals who are fully vaccinated (including a booster shot when eligible) should complete the reporting form to be exempt from the Niner Health Check.

You will continue to receive the Niner Health Check daily so that you can complete the assessment if you need it. However, you will not receive any completion reminders nor will you be in danger of having your NinerNet credentials suspended for non-completion. Simply delete the email if you do not need it.

If you do not complete the exception form, you will need to complete the daily health check to avoid suspension of your NinerNET credentials.

No, if you’re in the healthcare field, you don’t need to indicate every time you’re around an infected individual. If you are wearing appropriate PPE at work, following your employer's guidelines and have not experienced any unprotected, non-PPE exposure to COVID-19, then you don't have to indicate exposure every time in the Niner Health Check. However, if you have an exposure without appropriate PPE, we ask you follow standard quarantine protocols and report it in the Niner Health Check.

No, all students, faculty and staff, regardless of their vaccination status, will receive a daily email to complete their Niner Health Check. Your responses will help us monitor the overall health of our community. We hope you stay healthy, but if you should become ill, this will also help us make sure you are getting the resources you need. For this effort to be successful, we need everyone’s participation.

Individuals who are fully vaccinated (including a booster shot when eligible) should complete the reporting form to be exempt from the Niner Health Check, though they will continue to receive it every day and should report any symptoms.

No. If you are vaccinated, asymptomatic, and have submitted your COVID-19 vaccine reporting form, you are no longer required to complete the daily health check unless you become symptomatic or test positive for COVID-19. This applies even if you have been in close contact with someone who tested positive for COVID-19.

General

In an emergency, the University will use NinerAlerts to reach you. This may include email, text messages, on-campus screen messages and social media. Make sure your cell phone number is up-to-date in Banner Self Service to receive text messages. Your family members can sign up to receive NinerAlerts, too. More information is available at emergency.uncc.edu/NinerAlerts.

In non-emergency situations, we may use NinerNotices to keep you updated on information. You will automatically receive these emails. Family members can also sign up for NinerNotices by visiting emergency.uncc.edu/NinerNotices.

General updates will be shared via this Niner Nation Cares website, the daily Niner Insider email and through your University email address. Families can sign up here for Niner Insider.

The University Recreation Center including the indoor and outdoor pools, the C.O.R.E. (Calisthenic Outdoor Recreation Equipment) and the NRFC (Northeast Recreational Field Complex) are open! Please see up-to-date facility hours.

The department continues to monitor changes to guidelines and are continuously updating our practices to ensure the safety of our patrons. For the most up-to-date policies, please visit our website (urec.uncc.edu).

No, as a general rule, offices and departments should not be creating or installing individual signage. Any requests for exceptions to this should be submitted to emergency@uncc.edu.

If you don’t see your question answered here, please email emergency@uncc.edu.

Visit CRES for updated information on events and reservations, including gathering limits, room capacities/set up, face covering requirements, physical distancing guidelines, food policies and technology support for hybrid-format meetings.

Dining, Parking and Bookstore

Yes. Check out Dine on Campus to see what’s available and hours of operation.

Dining Services is implementing all of the necessary changes for social distancing and safety protocols. Here's what you can expect:

  • All dining locations have a cashless option for payment.
  • Retail orders may be placed in person or through the NinerDiners Mobile Ordering app and dining kiosks located in the Popp Martin Student Union, Cone Center and Prospector.
  • Capacity sensors are on display outside of each dining hall and listed on Dine on Campus.
  • Crown Commons and SoVi dining halls have designated socially distanced dining areas. 
  • Each dining hall has a to-go option.
  • Hand sanitizer stations are available throughout each dining area and at each self-serving station.
  • Self-serve utensils are replaced every 30 minutes.
  • Plexiglass shields are installed at all cashier, counter and food service areas. 
  • Patrons must use a fresh cup and plate when getting seconds. Refills are not prohibited in retail areas.
  • Clean/Dirty table tokens are used on all dining hall tables.
  • Dining staff are required to wear masks and gloves at all times.
  • Dining locations are sanitized regularly throughout the day and receive a deep cleaning daily in between meal periods and when locations are closed.
  • Campus dining staff will be screened daily for COVID-19 symptoms before starting work.

Yes. Hand sanitizer will be placed at all stations and self-service utensils will be replaced every 30 minutes.

A section for physically-distanced seating is available in Prospector, Crown Commons and SoVi for anyone who may wish to maintain physical distance while dining.

Yes. Dining patrons should order food through the Niner Diners Mobile Ordering app or kiosks located in Prospector, the Cone Center and the Popp Martin Student Union. Crown Commons and SoVi will be staffed with cashiers. A value transfer station to deposit cash onto a 49er ID card or Guest Card is available in the Popp Martin Student Union.

High-touch surfaces are sanitized regularly. Students are encouraged to order their textbooks online. Contactless forms of payment are encouraged, and receipts will be emailed. Learn more about COVID-19 precautions at the bookstore.

Niner Transit is operating at full capacity. All riders are required to wear face coverings while riding on Niner Transit. Riders should board at the front of the bus and depart through the rear exit.

Yes, elevated cleaning and sanitizing of Niner Transit buses, Niner Paratransit vehicles, e-scooters and bicycles is taking place. Read more about our COVID-19 cleaning and sanitation procedures or watch this video on our bus sanitization processes.

Niner Paratransit, the campus disability transport, requires all riders and drivers to wear a face covering while in Niner Paratransit vehicles.

In the Classroom

Yes, classrooms are at full capacity.

No. Students who enroll in face-to-face classes are expected to participate in person — just as they were before the pandemic. Students who believe they need disability accommodations in their face-to-face classes should contact the Office of Disability Services at 704‑687‑0040 or disability@uncc.edu.

Currently, Emergency Management is only endorsing the use of clear, plastic masks for specific disability or impairment needs. If needed, students should request these masks through the Office of Disability Services and faculty and staff, through Human Resources. In other cases, faculty should go through their departments.

Residence Halls

  • Your first step is to complete a roommate agreement that outlines your shared expectations regarding mask wearing, cleaning responsibilities and how you will work together to keep each other healthy. Your Resident Advisor is available to help you with this process.
  • If you have friends or neighbors interested in completing a bedroom swap so that vaccinated residents are sharing the same room, you can coordinate the room exchange with Housing and Residence Life (HRL). After move-in, you may coordinate your room swap through your Residence Education Coordinator. No student should feel bullied into switching rooms and inappropriate behavior will be referred to the Office of Student Conduct and Academic Integrity.
  • HRL staff clean public spaces, such as community bathrooms, in each residence hall daily, including high-touch and heavily-trafficked areas such as main pathways, front doors, elevator buttons, etc. 
  • Plexiglass shields are installed at reception desks.
  • Hand sanitizing stations are posted at the exterior entrances of all residence halls in addition to stations currently installed at the main doors.

You will be asked to follow residence hall community health guidelines in accordance with University guidelines including wearing masks where required, participating in required COVID-19 testing and following instructions regarding quarantine and isolation. Additionally, you will be expected to participate in facilitated conversations with your room/suite/apartment-mates and Resident Advisor to outline in-room expectations pertaining to cleaning, guests and more.

No, not necessarily. Roommates in residence halls will be treated as a single household and, for this reason, will not be required to wear a mask while inside their residence hall room. As part of their roommate agreement process, we will ask that students work with their roommates to determine what’s reasonable in their rooms with regard to face coverings.

Cleaning and Air Quality

Facilities Management continues to disinfect more frequently than before the pandemic. Facilities Management and other environmental service partners (HRL, for example) are frequently cleaning and sanitizing bathrooms, large meeting facilities, classrooms and other general use spaces. They also focus on high-touch services like keyboards, computers, elevator buttons, handrails, etc. All campus cleaning units use EPA registered disinfectants. 

Dining Services has increased the frequency of its sanitization procedures, too. Staff provide continuous cleaning and sanitization of tables, chairs and other high-touch surfaces and back of house, drink stations and restrooms are cleaned every 30 minutes. Additionally, each dining facility is disinfected nightly once they have closed for the evening.

Yes, Facilities Management is using electrostatic sprayers and Adenosine Triphosphate (ATP) metering to test the cleanliness of surfaces. This electrostatic spraying process aggressively adheres a specialized solution to surfaces and objects. Surfaces are then tested through ATP monitoring and can be re-sprayed as needed to ensure they are safe.

Each department’s “Return to Campus Plan” includes a process. Facilities Management will also disinfect the space.

As a student, you are asked to wipe down your high-touch devices, like cell phones and laptops, frequently. You should also wash your hands with soap and water for 20 seconds often throughout the day, including after sneezing or coughing, before and after eating, after touching commonly used surfaces and after using the restroom. Hand sanitizer can be used if you cannot easily wash your hands.

Yes. Additionally, our air systems meet and exceed the current recommended air changes per hour. The air change is the number of times air enters and exits a room in an hour. It is important to also note that there are no reports of air distribution systems spreading COVID-19 or other infectious diseases such as the flu.

The United States Environmental Protection Agency has a list of products tested and proven to kill COVID-19, which is also recommended by the CDC. Visit the CDC’s webpage for more information.

Face Coverings/Masks

The following updates are in place for the University community:

  • Face masks are optional on UNC Charlotte’s campus. This includes classrooms and other academic spaces. This follows the UNC System issued guidance that makes face masks optional in all indoor settings on all campuses of the System, sent on Feb. 25. 
  • ​If you are unvaccinated or at high risk for complications, you are still strongly encouraged to wear a mask. 
  • Please note: Federal and state regulations still require a face mask on NinerTransit and in the Student Health Center.
  • Events and Gathering Restrictions
    • Indoor gatherings and events will continue to be limited to 50% of the space’s room capacity, but masks will not be required. Attendees are always welcome to wear masks if they prefer to do so. 
    • Outdoor gatherings have no restrictions.

Even with this guidance, you are encouraged to wear a mask to further reduce the risk of infection to yourself and others, especially when you are in close proximity to others in confined spaces. For example, this may include in hallways, in elevators, when waiting in line in buildings or in residential community spaces.

Employees may make their own choices about asking visitors in their personal office space to wear a mask.

 

No, the CDC does not recommend the wearing of face shields instead of face masks. Please visit the CDC website for more information.

Yes. You are free to request that others wear a face covering if they are entering your personal office or workspace. You should work directly with your supervisor to find resolution on any questions about shared workspaces.

Due to CDC guidance, the University will not provide gloves unless required for individuals to complete designated job duties (ex: serving food).

In many instances, face coverings are no longer required when outdoors, but you may continue to wear one if you feel safer that way.

Health & Wellness Services

Yes, the Student Health Center is a full-service medical office that is well-prepared for evaluating students with COVID-19 related symptoms and has the capability of testing when appropriate. The Student Health Center has a close relationship with the Mecklenburg County Health Department and local infectious disease specialists, and consults with them on a regular basis about testing protocols and any cases involving the campus community.

Yes, the Student Health Center has identified space that could be used for both isolation and quarantine of on-campus residents. Patients who test positive, as well as those identified as under investigation for COVID-19, will be housed there for the appropriate time frame. Students will be monitored by Student Health Center staff while housed in quarantine or isolation housing.

Testing

Yes, we are continuing to monitor campus residence halls and groups or neighborhoods of academic buildings for evidence of the virus.

Off-campus student workers who have been diagnosed positive for COVID-19 and placed in isolation will need to submit an absence verification request to Student Assistance and Support Services (SASS). Students will need to include documentation of their positive test results and may include any other medical documentation with dates a student should remain out of school/work. SASS will process this request and send a verification letter to the student and the student’s faculty on record, verifying the positive results and period of isolation. Students may forward this letter to their work supervisor to verify that they are cleared to return to campus. Please note, SASS does not send verification letters until the period of isolation is complete. After submitting the necessary request to SASS, any questions regarding return to work should be directed to the HR Benefits Office at benefits@uncc.edu.  

If you qualify for a booster shot (five months after your last Pfizer or Moderna shot or two months after J&J), yes, you must participate in re-entry and mitigation testing until you receive your booster shot. Please review this additional information for more details. 

If you believe you qualify for an exemption to testing for a medical condition or religious belief, you may complete a form for review using the online portal. Exemptions are granted only in rare circumstances, and requests for blanket exemptions from all testing will not be approved.

There will be no cost to employees or students for on-campus testing who have been evaluated and directed by the Student Health Center or their health care provider to seek a test, or if they are participating in re-entry or mitigation testing.

No, the University is not currently conducting antibody testing.

Individuals undergoing testing because they are symptomatic should quarantine and follow the directives of their healthcare provider. They should not return to campus until cleared to do so. Make sure to complete the daily Niner Health Check to keep the University informed.

Individuals participating in mitigation testing do not need to quarantine unless their result comes back positive.

Up-to-date tracking of confirmed COVID-19 cases among the UNC Charlotte community is available on the University’s Emergency Management website. The University has a contact tracing unit that will be working with Mecklenburg County Health Department to notify known contacts of anyone who has tested positive.

More information on contact tracing.

More information on quarantine and isolation protocols.

Yes, the University worked with the Mecklenburg County Health Department to establish a team of campus-based contact tracers to identify any close contacts of individuals with positive test results. Students and employees who are identified as close contacts are contacted by the University’s contact tracing team and advised to quarantine and seek a COVID-19 test.

More information can be found here.

Contact tracers will contact faculty and other students in classes if it is determined they are close contacts of a COVID-19-positive individual. It is important to note that just because you have been in class with someone does not mean you are necessarily at risk of being a close contact. The process is dependent on several factors, including the speed at which a student can be contacted and interviewed and the number of close contacts the individual has. However, the contact tracing process is typically complete within 24 hours. Faculty members should not cancel their class or change the course delivery unless instructed to do so.

More information can be found here.

Wastewater sampling and testing is being conducted on campus to learn more about its ability to serve as an early-warning detection system for COVID-19. Leading the project are Cynthia Gibas from Bioinformatics (CCI) and Mariya Munir from Civil and Environmental Engineering (Engineering), with support from a number of graduate students and post-doctoral researchers from various academic disciplines. They sample and test wastewater samples from designated collection locations, primarily residence halls, several days per week.

Specific labs in Bioinformatics and EPIC have been furnished with equipment and technology designed specifically for testing wastewater for COVID-19. All equipment and processes are operating according to guidelines from the Centers for Disease Control and Prevention’s National Wastewater Surveillance System.

Quarantine

Yes, space will be available to accommodate on-campus students who cannot quarantine/isolate off-campus.

Individuals who tested positive for COVID-19 and are still symptomatic after 5 days of isolation, regardless of vaccination status, should remain in isolation until they are symptom free for at least 24 hours. If symptoms should persist beyond 10 days, individuals should follow-up with their primary care physician for further evaluation.

Off-campus students who are identified for quarantine will be advised to do so in their off-campus residence for the appropriate amount of time. On-campus isolation will not be available for off-campus students.

Students who live on campus and require isolation or quarantine should do so at an off-campus private residence for the recommended length of time. For resident students who are unable to isolate or quarantine in this manner, the University has identified space in a residence hall reserved expressly for those in this situation. All decisions will be situation-specific and handled with great consideration for the continued safety and well-being of each student and the campus community.

Resident students who require isolation or quarantine at a separate residence are defined as follows:

  • Category 1: Individuals directed to self-quarantine;
  • Category 2: Individuals who are or become COVID-19 symptomatic;
  • Category 3: Individuals awaiting test results for suspected COVID-19 positive status;
  • Category 4: Individuals who have tested positive for COVID-19.

The University will provide ongoing medical care through phone and video calls, food delivery and other emotional support to a student in quarantine on campus.

Faculty/Staff FAQs

All employees who were working on campus prior to the pandemic are expected to have returned to their on-campus schedules. Any teleworking arrangements must be agreed on by the employee and their supervisor, and approved by the divisional Vice Chancellor. If an accommodation is needed, please work with Human Resources.

A formal teleworking agreement is required for any consistent and ongoing flexible work arrangement. Reference Policy 101.22 for more information. This policy is under revision and more information will be provided when approved.

Students have the expectation that classes will continue as they were listed when they registered. However, there may be instances when a faculty member needs to alter course delivery. In these cases, faculty require prior approval. The process directs faculty to bring their health-related concerns, whether their own or their family member's, to Cindy Edwards in Human Resources (and copy the department chair). If further consideration is needed beyond ADA concerns, then Cindy Edwards will consult with the Associate Provost for Academic Budget and Personnel and the department chair to consider options. If an accommodation is approved, then the department chair (in collaboration with their dean) will work with the faculty member to make appropriate accommodations. Faculty do not have the authority to make course format changes informally and must adhere to this process.

No, students who enroll in face-to-face classes are expected to participate in person — just as they were before the pandemic.

Supervisors are notified when employees receive an isolation or quarantine notification through the Niner Health Check. However, they are also instructed to reach out to their supervisor directly to further discuss coverage for work. Additionally, it is the responsibility of the employee to notify their supervisor when they are able to return to the work. If quarantined, it should not be until after 14 days. If in isolation, it is a 10-day period with improved or no symptoms and no fever for 24 hours without the use of medication. HR is available to assist both supervisors and employees if they need assistance.

More information can be found here.

No. Students are instructed to notify their faculty members if they are placed in isolation or quarantine. Additionally, if a student reaches out to Student Assistance and Support Services (SASS) for support, SASS will reach out to students’ faculty members on their behalf. Faculty members should not cancel class or change the course delivery unless instructed to do so.

More information can be found here.

The University cannot require testing protocols beyond those that are set by the institution. Our current testing protocols include a combination of mitigation testing, re-entry testing and wastewater testing.

The baseline expectation is that we are utilizing the daily screening check for students, faculty and staff to self-determine. If there is a department that thinks they have a specific need for a temperature screening they can include that in their return to work plan.

Employees are encouraged to talk with their supervisor about potential options for teleworking or flexing their work schedules to meet child care and elder care needs. With supervisor approval, employees can use vacation, sick and bonus leave to account for time not worked.  Employees can also request to change from the 24 hours of regular Community Service Leave to the 36 hours of Literacy, Tutoring, and Mentoring Community Service Leave (CSL) to support children in a virtual or partially in-person academic setting. Visit the changes to CSL webpage for more information. If they have exhausted all their leave, the COVID-19 Leave Bank is another option. More details on how to apply will be released soon on the Human Resources website. In addition, employees are encouraged to reach out to the Employee Assistance Program (EAP) for resources to address child/elder care issues.

ComPsych is the designated partner for the University's Employee Assistance Program.  For more information about this program, please visit the HR website. Employees can reach GuidanceResources by:

ComPsych has also created a digital toolkit of its services and resources concerning the COVID-19 outbreak. This toolkit will be updated as needed during the evolving situation. 

Financial

The third installment of emergency higher education funding was signed into law on March 11, 2021, providing money to support institutions of higher education to serve students and ensure that learning continues during COVID-19. One section of this Act established the Higher Education Emergency Relief Fund III which provides money to schools for emergency grants distributed to qualifying students for expenses related to the disruption of campus operations due to the pandemic.

To be eligible to apply, students must show extreme need and are encouraged to complete a 2021-22 FAFSA.

However, not everyone who meets the above criteria will receive grant funds. This money will be distributed first to those students identified as having the highest need based on their most recent Free Application for Federal Student Aid (FAFSA). 

Note: Awards have already been made from the HEERF III funds for the summer and fall semesters. Students who are Pell eligible can expect to receive an additional HEERF allocation for the spring of 2022 from any funds that are remaining.

Students who receive the grant award will receive an email and will also see the amount of their grant posted to their student account before it is refunded via direct deposit or mailed check. 

  • The HEERF III funds will be listed as HEERF III grant on your account. You will see a positive amount labeled "HEERF III Grant" and a negative amount labeled "HEERF III Refund."
  • This negative amount does not mean that we have taken away your HEERF III funding.
  • The negative amount (the refund) is the amount you are receiving by direct deposit or mailed check.

Students who have not met the eligibility during the initial funding can apply for funding through the Higher Education Emergency Relief Fund Application.

After the grant money has been posted to student accounts, the University will disburse the money directly to the student by direct deposit to the bank account on file. If a student has not enrolled for direct deposit, then the University will mail a paper check to the student’s permanent address on file.

If you did not receive HEERF III grant funds, you may request the University to review your current situation by completing the Higher Education Emergency Relief Fund Application. Applications will be reviewed over the span of 2 weeks and if you are approved you will receive a notification through email. Please note, if you have already been awarded a HEERF III grant to your student account, you are not eligible to complete the application at this time.

No, but it is highly recommended. The regulations governing HEERF distribution says that funding must go to students with “extreme need.” The best way for that to be determined is through filing a FAFSA form.

Students who meet basic eligibility criteria for federal financial aid and who have the greatest financial need will receive the first distribution of these funds. The University will use Free Application for Federal Student Aid (FAFSA) data to determine eligibility. If you receive financial aid but did not receive a HEERF III grant, you may request the University to review your current situation by completing the Higher Education Emergency Relief Fund Application.

Yes. The UNC Charlotte Student Emergency Fund helps by providing financial support when you need assistance with unexpected, unforeseen and unavoidable emergency expenses, including pandemics. Currently-enrolled students can apply for the UNC Charlotte Student Emergency Fund here.